Returns & Refunds
Quick Return Promise
Easy returns within 48 hours of receiving your order.
Transparent Purchase Policy
No hidden terms. No fine print. What you see is what you get.
Free Return Pickup
We'll arrange pickup at no extra cost
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your Recoil Supplements products, you can return them within 2 days of delivery for a full refund.
Eligible Items
Returnable Items
- Unopened products in original packaging
- Products with intact seals
- Items with original labels and tags
- Products within 30 days of delivery
Non-Returnable Items
- Opened or used products
- Products without original packaging
- Items damaged by misuse
- Products beyond 48 hour window
How to Return
Initiate Return Request
Contact our customer support team at support@recoilsupps.in or call us at +91 9996918499 with your order number.
Get Return Authorization
Our team will review your request and provide a Return Authorization Number (RAN) along with return instructions.
Package Your Return
Pack the item securely in its original packaging. Include any accessories that came with the product.
Schedule Pickup
We'll arrange a free pickup from your address. You'll receive a pickup confirmation with date and time.
Receive Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Refund Information
Refund Methods
- Original payment method
- Bank transfer (for COD orders)
- Store credit (optional)
Processing Time
- Credit/Debit Cards: 5-7 business days
- UPI/Net Banking: 5-7 business days
- Bank Transfer: 7-10 business days
Exchange Policy
Currently, we don't offer direct exchanges. If you need a different flavor or product, please return the original item and place a new order. This ensures faster processing and better inventory management.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately with photos of the item and packaging. We'll arrange for immediate replacement or refund at no cost to you.
Need to Return Something?
Our customer support team is ready to help you with your return.